Estate Ledger
Margaret Rose Holt · 12 March 1941 to 13 September 2026
Every entry below is evidence from a real, recorded Voice Agent session against a scripted institution line (a labelled simulated test bed; no real institution was told of a death). References were verified by a server-side validator against what the clerk actually issued. Nothing here was written by the agent unchecked.
Averley Water
Case openedDocuments requested
final statement
“Account closed as of date of death.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_5e50febdc5de494e9139b0b8aa9c8d67
call 98s · hold 22s
Ashdown Home Insurance
Needs the familyDocuments requested
None requested
Outstanding for the family: What is your full name and any other personal details required for the file?
“The family will provide Daniel Holt's contact details.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_6a034165029941938e8a09cae552dce5
call 135s · hold 45s
Brindle Broadband
Case openedDocuments requested
—
“Contract ended with no early exit fee. No router return required.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_de4fdc9ed47d480ca0a356b99209fcb0
call 136s · hold 55s
Caledonia Life
Case openedDocuments requested
claims pack
“Registering bereavement for Margaret Rose Holt. Calling on behalf of her son and executor, Daniel Holt.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_e3129b14b58c4cd19b861583329e7f2b
call 108s · hold 50s
Foxglove TV
Case openedDocuments requested
refund to card
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_e340a5f3b50d4e72be1660143fdcd2e5
call 83s · hold 20s
Kestrel Mobile
Case openedDocuments requested
—
“Account closed and final bill cleared.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_70a432a44d224ba59a88181cdb260870
call 127s · hold 30s
Harberton & Vale Bank
Case openedDocuments requested
death certificate
1 recording attempt refused by the validator before the reference verified.
“Accounts flagged. Bank to write to executor with closing balances once death certificate is seen.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_e3a0e30a33564a74b88d5e77b1b4db3d
call 196s · hold 75s
Northgate Energy
Case openedDocuments requested
next steps documents
“Bereavement registered for Margaret Rose Holt.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_a052ee8ebb8c4db691b8a9a040ecc197
call 122s · hold 35s
Netherfield District Council
Case openedDocuments requested
revised bill in the post
“Bereavement registered for Margaret Rose Holt.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_1a0b6716a69842d1be08c2630aa26c17
call 172s · hold 70s
Silverbeck Pensions
Case openedDocuments requested
bereavement pack
“Payments stopped.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_5f5bfe5660af48f8b4317f2a1acc3f69
call 143s · hold 40s
Pennard Card Services
Case openedDocuments requested
estates team will write to executor
“Bereavement registered for Margaret Rose Holt. Card cancelled and balance frozen.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_cbd9b16ff04a4630b14e3d474f76cb3f
call 188s · hold 85s
Wessex Building Society
Needs the familyDocuments requested
account number · death certificate
Outstanding for the family: What are the account number and sort code?
“Registered bereavement for Margaret Rose Holt. Family to provide account details.”
left: institution · right: Afterward · hold silence trimmed (full recording in the repo)
session sess_36f05eeacff24156844d42831cb15699
call 171s · hold 60s